The Show Will Start in Five Minutes

Have you ever been lied to? My wife and I were lied to when we saw Hamilton in Chicago, and it was perfect. It happened when my wife was waiting in the long line for the restroom during intermission. Afraid to miss any part of the show, she was nervous when she heard over the […]

Puzzled by the Puzzle Pieces?

“It’s an elbow.” “No, it’s a necktie.” “What about this? Is this a leg?” “No, it is the edge of a table.” These are the types of arguments you have when putting together a puzzle with your wife. Well, these are the types of arguments I have when putting together a puzzle with my wife. […]

Do You See the Forest from the Trees?

My mother loved Christmas Trees. Some of my earliest memories include her love for the intricacies of each ornament, the details of the strings of lights, and her attention to detail regarding how each item on the tree should be placed. As my mother got older, her eyesight worsened, and her love for Christmas Trees […]

A State of Simply Service

Winter in Michigan can be rough, especially if you are trying to ascend to the top of an ice-covered slanted driveway to get up to your hotel lobby in time to make it to your dinner meeting. Thankfully, this was not me, rather it was a woman who vented her icy frustration at the hotel […]

Cut Through the BS — Get the Right Tool for the Job

Life is like a busted mailbox. Actually, that’s not true, but having your mailbox busted is not fun. My mailbox gets busted frequently because I live out in the country with beautiful dirt roads which go on for miles and miles. Perfect for me, but bad for my mailbox. The first time my mailbox got […]

The Cure for Zombie Syndrome: Add Brains

Recently I was using my phone to find a store and realized I was standing in front of the store I was trying to find. Literally standing right in front of it while looking for it on my phone. Wow. Ever have one of those moments? The ones where you’re using the flashlight on your […]

Avoiding “Pizza Infrastructure”

To those that know Chicago, Giordano’s is an institution. The best stuffed pizza ANYWHERE. But that creates a problem for them, because these stuffed pizzas take a LONG time to bake. They’ve solved that problem though…well, kinda’ sorta’. If you call ahead and there’s no wait for a table, they’ll start baking a pie for […]

The Stories We Tell

There is a bridge in Dexter, Michigan that has an unusually low clearance, and therefore, people are constantly ruining trucks by going where they shouldn’t. Lots of pictures and videos end up on Facebook and lots of people chuckle over the idiocy of those who stupid enough to get into such a predicament. But a […]

Value & The Placebo Effect

Imagine there are two types of value: inherent and perceived. Inherent value is the actual characteristics of an entity — like the type of steel alloy used to craft a golf club, or how many years an attorney’s been practicing law. These are hard numbers or facts that communicate concrete, tangible worth. Perceived value is […]

The Value of Brevity and Specificity

Did you ever tie a ribbon around your finger to remember something? Before we had smartphones, emails and countless other digital ways to set a reminder, a ribbon around your finger was the best way to remember something. Of course, this ornate yet abstract act isn’t specific enough. It tells you to remember — but […]